The process of resettlement can be confusing and often times frustrating. The RSCMENA Communications Offce, conducts scheduled case consultations with refugees at the International Organization for Migration offices in Amman, Jordan and Cairo, Egypt (see our Contact page for information).

For your convenience, you can book an appointment with the RSCMENA Communications Office using this website. You must have an account and be logged-in to schedule an appointment. Learn how to Register or register for an account now.

This is a safe space. IOM is here to help you. We believe in equal rights for all. If you are persecuted for your beliefs, religion, gender or sexual orientation, you can tell us. Feel free to talk to your IOM caseworker or ask for a supervisor (female or male) at any time. Anything you tell an IOM staff member is strictly confidential.