Refugee Information Website

Schedule Case Consultation with the RSCMENA Communications Office

The process of resettlement can be confusing and often times frustrating. The RSCMENA Communications Offce, conducts scheduled case consultations with refugees at the International Organization for Migration offices in Amman, Jordan and Cairo, Egypt (see our Contact page for information).

For your convenience, you can book an appointment with the RSCMENA Communications Office using this website. You must have an account and be logged-in to schedule an appointment. Learn how to Register or register for an account now.

This is a safe space. IOM is here to help you. We believe in equal rights for all. If you are persecuted for your beliefs, religion, gender or sexual orientation, you can tell us. Feel free to talk to your IOM caseworker or ask for a supervisor (female or male) at any time. Anything you tell an IOM staff member is strictly confidential.

Schedule a Case Consultation

Uploaded On: 27 - February - 2023

RSCMENA is operated by the International Organization for Migration (IOM) in Amman, Jordan as part of a cooperative agreement with the United States Department of State’s Bureau of Population, Refugees and Migration (PRM). All resettlement services are free of charge. Report suspected fraudulent activity to RSCMENAFraud@iom.int

Notice of Program Update
RSC MENA is processing certain cases as instructed by the U.S. government and in accordance with the Department of State’s obligations under relevant court orders in Pacito v. Trump, 2:25-cv-255, (W.D. Wash.) and Pacito v. Trump, 25-1313 (9th Cir.).
We will contact you if your case is covered by the U.S. government’s processing instructions.
We are unable to respond to other general or case specific inquiries at this time. We sincerely apologize for this inconvenience.
If you have any specific request, please direct your request to the agency that referred your file to the RSC.
IOM has been advised that no individual or entity has the ability to move, fast track or influence the processing of a case. Please exercise caution if someone approaches you promising resettlement.
All resettlement services are free of charge. Anyone offering assistance in exchange for money or favors should be reported to: RSCMENAFraud@iom.int
Warning on Unauthorized Entity
IOM Jordan provides information on its assistance and services on its official website and verified social media accounts only. We do not maintain, endorse or take responsibility for the content or information on any kind of activities or humanitarian aid projects made available by external web users through any digital platform except the officially verified IOM social media pages and the official website www.iom.int.

IOM strongly advises the public to be cautious of fraudulent activities that falsely claim association with IOM. IOM recommends caution when engaging with organizations on social media and to avoid sharing personal information and details. Any transfer of personal information or money to those issuing unofficial channels could result in identity theft, financial loss and other damages. IOM shall not be held liable for any claims, pertaining to fraudulent schemes including but not limited to claims resulting from theft, loss or damage.

In case you encounter such content or any suspected fraudulent activity, please report these situations to: RSCMENAFraud@iom.int

Please note that all resettlement services are free of charge.

Schedule Case Consultation with the RSCMENA Communications Office

Schedule a Case Consultation

Uploaded On: 27 - February - 2023

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