Please fill fraud information details in the below fields. This message will be sent to our service center to take the needed action.
Use of this section is for reporting allegations of fraud ONLY. All allegations remain confidential. Messages regarding case specific inquiries and non-fraud inquiries, must be sent to the email ic@iom.int or contact RSC MENA hotlines (Jordan: +962 793206130; India: +91 9811739216; Egypt: +20 2 19472). You may access your RefInfo account to check your case status. Our services are offered Free of Charge. Do not pay for anyone who claims that they can fast-track or influence the processing of your case. No contact is made through social media platforms (i.e., WhatsApp, Facebook etc.).
Please note that activities under the United States Refugee Admissions Program (USRAP) remain suspended. At this time, RSC MENA is unable to respond to general or refugee case-specific inquiries. RSC is processing certain cases as instructed by the U.S. government and in accordance with the Department of State’s obligations under relevant court orders in Pacito v. Trump, 2:25-cv-255, (W.D. Wash.) and Pacito v. Trump, 25-1313 (9th Cir.). We will contact you if your case is covered by the U.S. government’s processing instructions.
For assistance related to Special Immigrant Visa (SIV) medical examinations, or if you already hold a valid issued SIV visa and require travel assistance, please contact: SIV_OPE@iom.int
Please note that no individual or organization can influence, expedite, prioritize, or guarantee case processing or resettlement outcomes. We strongly encourage you to exercise caution regarding fraudulent actors claiming otherwise.
All resettlement-related services are provided free of charge. RSC MENA does not cooperate with unauthorized third parties, and any individual or entity requesting payment for application or processing assistance may be fraudulent.
Suspected fraud may be reported to: rscmenafraud@iom.int
IOM Jordan provides information on its assistance and services on its official website and verified social media accounts only. We do not maintain, endorse or take responsibility for the content or information on any kind of activities or humanitarian aid projects made available by external web users through any digital platform except the officially verified IOM social media pages and the official website www.iom.int.
IOM strongly advises the public to be cautious of fraudulent activities that falsely claim association with IOM. IOM recommends caution when engaging with organizations on social media and to avoid sharing personal information and details. Any transfer of personal information or money to those issuing unofficial channels could result in identity theft, financial loss and other damages. IOM shall not be held liable for any claims, pertaining to fraudulent schemes including but not limited to claims resulting from theft, loss or damage.
In case you encounter such content or any suspected fraudulent activity, please report these situations to: RSCMENAFraud@iom.int
Please note that all resettlement services are free of charge.
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