You can contact us by sending us an email using the form below or call us on our number. Please check our locations down to visit us.
Starting from 28 April 2024, RSC MENA Amman hotline hours will be changed as below.
Sunday – Wednesday 9:30 - 13:00 and 13:30 - 15:30
Thursday 09:30 - 13:30
RSC MENA Amman hotline number remains as + 962 79 320 6130.
As of November 26th 2023, the Resettlement Support Center for the Middle East and North Africa (RSC MENA) will be processing activities from the new office located in Shmeisani at 62 Al-Sharif Abdul Hamid Sharaf Street. All interviews, in-person case consultation sessions, and cultural orientation classes will be provided in the new office.
IOM Jordan provides information on its assistance and services on its official website and verified social media accounts only. We do not maintain, endorse or take responsibility for the content or information on any kind of activities or humanitarian aid projects made available by external web users through any digital platform except the officially verified IOM social media pages and the official website www.iom.int.
IOM strongly advises the public to be cautious of fraudulent activities that falsely claim association with IOM. IOM recommends caution when engaging with organizations on social media and to avoid sharing personal information and details. Any transfer of personal information or money to those issuing unofficial channels could result in identity theft, financial loss and other damages. IOM shall not be held liable for any claims, pertaining to fraudulent schemes including but not limited to claims resulting from theft, loss or damage.
In case you encounter such content or any suspected fraudulent activity, please report these situations to: RSCMENAFraud@iom.int
Please note that all resettlement services are free of charge.
If you have a case with RSC MENA, you may check your case status and book an appointment for in-person case consultation on RefInfo Website by registering for a new user account.
Please visit the following link for more information.
How to register for a user account: [Refugee Information Website | Learn More (iom.int)]
How to book a case consultation appointment: [Refugee Information Website | Learn More (iom.int)]
If you encounter any issues, e-mail RSC MENA Communications Office at ic@iom.int or call one of our hotlines for further support.
RSC MENA’s hotline number changed in order to allow us to receive more calls. You can now reach RSC MENA at + 962 79 320 6130.
The hotline working hours remain the same; Sunday – Wednesday from 9:30-13:00 and from 13:30-15:30 and on Thursdays from 09:30-13:30.
Thank you for your understanding.
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